Free shipping on orders over $50 Take the 60-sec glow quiz — get matched in minutes 30-day money-back guarantee Free shipping on orders over $50 Take the 60-sec glow quiz — get matched in minutes 30-day money-back guarantee Free shipping on orders over $50 Take the 60-sec glow quiz — get matched in minutes 30-day money-back guarantee

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Shipping & Returns

Fast, tracked, and risk-free. Here's everything you need to know.

Free shipping over $50

Flat $5.99 under $50. Ships from our US warehouse.

1–2 day processing

Orders placed by 2pm ET ship the same business day.

30-day returns

Try it at home. Not in love? Send it back for a full refund.

2-year warranty

All electronic devices covered against manufacturing defects.

Shipping

  • Standard (3–5 business days): Free on orders $50+, otherwise $5.99.
  • Expedited (2 business days): $14.99 at checkout.
  • International: Calculated at checkout. Duties and taxes may apply.
  • All orders ship with tracking. You'll get a link by email the moment your package leaves our warehouse.

Returns

You have 30 days from delivery to return any item for a full refund. Items must be in original condition with packaging. To start a return, email hello@egotox.com with your order number — we'll send a prepaid label.

Refunds are processed within 3 business days of receiving the return and posted to your original payment method within 5–10 business days, depending on your bank.

Warranty

Every Egotox device is covered by a 2-year limited warranty against manufacturing defects. If something stops working, we'll replace it — no receipt gymnastics required.

Damaged or wrong item?

We're sorry — that's on us. Email a photo to hello@egotox.com within 7 days of delivery and we'll send a replacement immediately at no cost.