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Shipping & Returns
Fast, tracked, and risk-free. Here's everything you need to know.
Free shipping over $50
Flat $5.99 under $50. Ships from our US warehouse.
1–2 day processing
Orders placed by 2pm ET ship the same business day.
30-day returns
Try it at home. Not in love? Send it back for a full refund.
2-year warranty
All electronic devices covered against manufacturing defects.
Shipping
- Standard (3–5 business days): Free on orders $50+, otherwise $5.99.
- Expedited (2 business days): $14.99 at checkout.
- International: Calculated at checkout. Duties and taxes may apply.
- All orders ship with tracking. You'll get a link by email the moment your package leaves our warehouse.
Returns
You have 30 days from delivery to return any item for a full refund. Items must be in original condition with packaging. To start a return, email hello@egotox.com with your order number — we'll send a prepaid label.
Refunds are processed within 3 business days of receiving the return and posted to your original payment method within 5–10 business days, depending on your bank.
Warranty
Every Egotox device is covered by a 2-year limited warranty against manufacturing defects. If something stops working, we'll replace it — no receipt gymnastics required.
Damaged or wrong item?
We're sorry — that's on us. Email a photo to hello@egotox.com within 7 days of delivery and we'll send a replacement immediately at no cost.